We provide the statutory 24-month warranty on new goods from the date of purchase.
We provide a 12-month warranty on used goods from the date of purchase, regardless of their condition.
On most devices, you are also entitled to a manufacturer's warranty for a certain period of time.
However, as we are always your first point of contact in the event of warranty claims, we would ask you to send the defective device directly to us free of charge and without any complications, regardless of the manufacturer's warranty. Our friendly customer service happy to help.
Please note that if you carry out an independent or unauthorized repair, your warranty claim will expire and we can only offer you a repair for a fee.